iRobot 330 Scooba Floor-Washing Robot
by iRobot
List Price:
Our Price: $298.99
You Save: $101.00 (25%)
Availability: Usually ships in 24 hours
Buy Used: from $179.99 (click here)
Category: Kitchen
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Product Summary
Manufacturer: iRobotBrand: iRobot
Model: 330
Color: Blue
Product features:
- Floor-washing robot cleans sealed hardwood, tile, linoleum, and more
- Can handle up to 250 square feet on a single battery charge
- Uses water, water and vinegar, or Clorox Scooba cleaning solution
- Preps, washes, scrubs, and dries; cliff sensor; 1 virtual wall included
- Measures 14-3/4 by 14-3/4 by 3-1/2 inches; 1-year warranty
- CTA Digital 2-D Size 12000 mAh NiMH Rechargeable Battery
- iRobot 5950 Clorox Scooba Cleaning Solution
- CTA Digital Universal Charger
Kitchen and Housewares Reviews of iRobot 330 Scooba Floor-Washing Robot
Customer Review: More than $1 Per Day Whether You Use It or Not
Summary: 1 Stars
This machine cost me over $1 per day. I based that on this: I have had 2 Scooba's and ran them about once or twice a month. Both broke. The 1st was within the 1st year. The 2nd just after a year.
The 1st was replaced in the 1st year, but not without incident. They lost my returned Scooba & told me that I just told them I returned it, but never actually sent it in. Really, that is what happened.
After many many phone calls and letters, I got a new one. I have had this one for just over a year and it started to go backwards and showed "check tank." They said the problem "may be flat tires." I bought 3 sets of tires, the only option available, for $15. They said if that doesn't work, call back. It didn't work."
I called back, and they said that my next option is to buy a new one. No refund on the tires. They offered a "special offer". Just the machine, no battery, no walls, no cleaning solution, for $200, shipping extra.
I had to buy 2 batteries and a charger. There is no warranty for those, and the pitch is that the battery lasts for "hundreds of cleanings." I got about 70 cleanings out of it. So they sold me a charger.
Most of the previous reviews have come from new owners of Scooba. It seems good at 1st. I have read of many owners whose machines didn't work at 1st, so they had to start the process of product replacement before they ever used it. Often at their own expense. I've been on other Scooba customer websites, and this unreliability and poor customer service is a common complaint.
Expect to have it break in the 1st year. Expect to be sold parts to fix the repairs and have them not fix the problem. Expect them to make you return the product at your expense, or tell you you must buy a new one.
I personally think that they should no longer sell this machine. I can think of no other product that has successfully been sold with these many problems, most of which go unresolved.
I encourage you to realize that it is the concept that is good, but the actual product is really really bad.
Description of iRobot 330 Scooba Floor-Washing Robot
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