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Kitchen and Housewares Reviews of Warmrails Hyde Park Freestanding Towel Warmer and Drying Rack, ChromeCustomer Review: No customer service Summary: 1 StarsOnce you purchase a Warmrails product, be prepared to throw it away after the warranty expires. My $150 towel warmer stopped working after 4 years; the new company that purchased Warmrails in 2008 told me my options: take it to a small appliance repair or buy a new one; they have no repair options at all, and really don't care if I buy another on or not. Beware!
Customer Review: disapointing and defective Summary: 1 StarsWhen it first came, the item worked just okay, although it didn't really make the towel warm, just room temperature. After two weeks, the heating element appeared to stop fully working and the rack was only mildly warm to the touch and did not work at all to warm the towel. In addition, it was poorly built and became loose and wobbly. Thank you Amazon for making the return so easy, although I have not yet received the refund on my credit card so am still waiting on that.
Customer Review: Don't buy the timer recommended with this Summary: 4 StarsThe towel warmer is very nice for the price. It dries things well and keeps the towels warm and ready for use. Don't buy the timer that's recommended on-line. The warmer has a three prong electrical connection and the timer only provides for a two-prong.
Customer Review: Great Heat to dry towels & hand washables Summary: 4 StarsThe order was delivered promptly. There was a missing top cap, but when we called, the part was sent immediately. The warming element is hot enough to dry "just after the shower" damp towels overnight. Be sure to use a towel under your hand washed items. It could certainly be wider so the towels don't overlap. Good product to use year round.
Customer Review: simply does the job--and looks nice Summary: 5 StarsThis is our second towel warming rack and it is just great. The other was very similar to Warmrails "traditional" and this is superior because there are more bars and more of the towel gets nice and toasty. There is adequate room for two towels folded in thirds. The entire towel get warm and the botton rung holds a hand towel. For the price it simply cannot be beat and we loved the idea of the timer. It comes on at 5 am and off at 9 am after the towels have had a chance to dry. The stand is stable and actually the unit is quite attractive. Our prior towel warmer was installed on the wall which is terrific, but now if we move again it will go with us! If you are new to towel warmers, you are in for a real treat. It's pure luxury.
More Customer Reviews: 1 2 3 4 5 6 7 8 ›
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