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Kitchen and Housewares Reviews of Viking Portable Induction Burner 15x12-in.Customer Review: Seems to create an odor Summary: 3 Stars
Like everyone else looking at induction it is a fantastic tool for any kitchen. We received our first Viking unit and put it to use to boil some water. My wife and son quickly complained the unit was putting out a nausiating odor. I called Viking and with no hesitation they sent me another one. This one also is putting out the same nausiating odor. Viking is standing behind the unit as I send the second unit back. I hope we get the odor problem cleaned up because I like the unit.
Customer Review: Do not buy this unit Summary: 1 Stars
This unit is a waste of money. I wanted to try out induction cooking before I remodeled my kitchen. Induction cooktops are great, bit this unit does not deliver. Viking has admitted there are problems with the unit but they don't know how to fix them. First, their literature says this will work with Le Creuset, but it doesn't. The unit simply turns off. They also say it works with All Clad Stainless Steel, but it won't work with certain pots. I returned the unit twice, and they sent two new units, and they all have the same issues. Viking does not stand behind their products and I would NEVER buy any appliance from them. The only good thing I can say about this unit is that I believe it is an advantage to have a knob control instead of a touchpad. However that really doesn't matter if the unit won't work consistently. Every time I use it I don't know if it will work or not. The red indicator light sometimes stays on even when you turn the unit off AND unplug it. When I called Viking about this they said 'yes, we've heard that before but we don't know why it happens'. This is not an answer I can accept. Save your money, DO NOT BUY THIS UNIT.
Customer Review: viking burner Summary: 1 Stars
I purchased the viking portable induction burner, was pleased with it but, it only worked ONE day. I returned the burner and it was replaced. The second burner DIDNOT work longer enough to use,I returned it and was told it was on back order. I requested a refund and it was granted without any trouble. the customer service for the refund was very good.
I was disappointed with the products performance. I would not purchase this product again. I beleive the product would be great if it worked for any period of time. Thanks
Customer Review: Unreliable Summary: 1 Stars
I had this cook top for about six months and it stopped working. I called and wrote to Viking several times. The would not respond. After several months of trying to get someone to help me, I finally just threw it away. What a horrible waste of money. I have two other brands that I purchased since that have worked for over two years without a hitch. One is the Waring. All in all the Viking customer service for this product was deplorable. I will never buy another Viking product because of this.
More Customer Reviews: ‹ 1 2 3
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