Swissmar KF-77055 Matterhorn Oval-Shaped 8-Person Raclette, Black
by Swissmar
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List Price: Category: Kitchen See more product details |
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Kitchen and Housewares Reviews of Swissmar KF-77055 Matterhorn Oval-Shaped 8-Person Raclette, Black
Customer Review: It does work very well, but very hard to clean top surface
Summary: 3 Stars
I really want to rate this in two categories: function and overall build quality.I must say that in terms of function, this grill really, really is great. Adjustable heat is very nice to have, it works fine. On the highest setting, this thing gets HOT. There is absolutely no problem putting potato pieces and pieces of meat on this. We use this for nice, long relaxing family dinners and it does just that. It has enough cooking space for about 6 people. I say this because with 6 people, the top surface gets crowded depending on what you eat.
Build quality is where I have some issues. The top is easily detachable for cleaning, but cleaning it is impossible. Make a few pieces of meat on it, and you will never get the stains out. I have soaked this for 2 days then tried to scrub it with a gentle scrubber, and I could NOT get all the grease off. Then I used the hard side of the scrubby pad, which is safe for non-stick surfaces, and it took off some of the coating. That's inexcusable in my book, and a shoddy design/product.
The pans are nice and look pretty, but when you clean them, do so with great care. The plastic handles start separating themselves form the pan if you apply a little force to scrub the thing out. Coating on the pans is great, by the way. Easy to clean, and the coating does not come off. They should have coated the top just like they coated the pans.
In summary, I do recommend it, if you can live with the top being very hard to clean and never being 100% clean. I think this really needs improvement.
Customer Review: Great concept, not so good execution
Summary: 3 Stars
Was thrilled to discover Raclette cooking last new year. Purchased this in April 2006 but just used it for the first time this past weekend. I agree with previous reviewers that the clearance between the little slide-in trays and the heating element is quite poor. Pile the food too high, even just a small to moderate amount is too high, and it starts to immediately smoke and burn. The top grilling surface is hard to clean, be sure to have a little non-stick cooking spray or olive oil on hand ahead of time to help. After one use the grilling surface already looks a year old with the amount of stains it has.
I was also surprised that at full power, the 'broiling' effect on the cooking of the food in the slide-in trays wasn't that strong and that food took a long time to cook. Haven't noticed any frailty in the food trays, but I will definitely be taking it easy with the grilling top surface.
Kind of disappointed. For the money it should have been better all around.
Customer Review: Raclette
Summary: 3 Stars
We tried Raclette several times in Germany and loved it so we came back and bought this one for ourselves. This one does not have very much clearance between the little food tray and the heating element so the food has to be very level or get scorched. Also, the cleanup is very difficult. I tried soaking the top in water with dishwashing soap and it actually ate the teflon away in some of the areas. We still love Raclette and we will use this simply because we paid too much not to but I would have been happier paying around $25 for this set.Customer Review: Grill top very bad quality
Summary: 1 Stars
Being Swiss, I know how what normal wear and tear is on a racelette oven. The oven itself is great, and the little pans are made of good non stick material. The top grill however is of very very poor quality. The coating was starting to chip, in addition to bubbles forming on the surface just after a couple of uses. I do NOT recommend this grill if you want to be grilling on top.