Sunpentown SO-2002 Digital Convection Oven with Nano-Carbon and FIR Heating Element

Sunpentown SO-2002 Digital Convection Oven with Nano-Carbon and FIR Heating Element
by Sunpentown

Sunpentown SO-2002 Digital Convection Oven with Nano-Carbon and FIR Heating Element
List Price: $136.00
Our Price: $67.09
You Save: $68.91 (51%)
Availability: Usually ships in 1-2 business days
Category: Kitchen
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Product Summary

Manufacturer: Sunpentown
Brand: Sunpentown
Model: SO-2002
Color: White
Product features:
  • Convection oven with Nano-Carbon Fiber and FIR heating element
  • 12-liter tempered-glass bowl; digital controls; 12-hour preset timer; 60-minute cook timer
  • Adjustable temperature from 158 to 482 degrees F; 2 built-in fans for even heating
  • Fast, penetrating heat; no defrosting required; tongs and 2 cooking racks included
  • Measures approximately 12 by 14 by 15 inches; 1-year limited warranty
Accessories:

Kitchen and Housewares Reviews of Sunpentown SO-2002 Digital Convection Oven with Nano-Carbon and FIR Heating Element

Customer Review: Heating element Failure - they sent a replacement & now I love the oven.
Summary: 5 Stars

I tried to cook salmon in this unit for the 1st time. The heating element crapped out on me in the middle of the 25 minute cycle. I thought i did something wrong - so it pulled out the plug & tried to reset the unit time/temp. NOTHING - the fan worked but no heat. I tried numerous times, re-reading the instructions and still nothing. I put it up to 401 degrees F --- still no heat. It wasn't me - it was the damn unit! I am soo ticked off.
Today [4/3/ I contacted the manufacturer [sunpentown] at their web site & filed a problem report about the heating element that doesn't heat. I'll keep ya informed about how well they solve my problem.
My cousin has one and hers works fine. I like the item but I'd like it better if mine actually worked.
so for now i give it 1 star

***** April 12, 2010 ******
I was in constant contact with the manufacturer sunpentown since i wrote this review. After supplying information they requested: problem writeup, proof of purchase, model & serial number, we have resolved the problem & the solution is in transit. I give their CS REP & their customer service dept A++++, a standard other corporations should aspire to.
Review of actual product is pending upon USPS delivery.

***** July 17, 2010 *****
I've cooked with this oven at least 2x a week and really like the oven. I cook mostly fish, also chicken and chopped meat and it has performed as promised and as i expected. What i like best, I can do all of this and NOT heat up the house like i would using the oven or even a toaster oven. A real plus for me considering we live in a a/c for 9 months area. So i change my rating to 5 stars.

Description of Sunpentown SO-2002 Digital Convection Oven with Nano-Carbon and FIR Heating Element

Nano-Carbon Fiber and FIR (Far Infrared) heating element is the newest in heating technology. It has the capability of reaching 1832°F in one second, while traditional heating elements average 1,292°F in three minutes. Reinforced by quartz glass for fast heat conduction and radiation. Emits FIR wavelengths of 3um to 20um.

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