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List Price: $129.99 Our Price: $69.99 You Save: $60.00 (46%) Availability: Usually ships in 1-2 business days Category: Kitchen See more product details
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Kitchen and Housewares Reviews of Sunbeam 2350 Heritage Stand Mixer WhiteCustomer Review: Not for heavy use Summary: 2 Stars
I received this as a Christmas present in 2006. I do a lot of baking, and this was fine for light jobs (cake batter, whipping butter, etc.), but it labored with heavier things like cookie dough. The motor made a grinding noise when mixing heavy things, and stuff had a tendency to crawl up the sides of the bowl, necessitating scraping them down with a spatula. Then I tried kneading bread dough with it, and the motor died - despite Sunbeam's claims that you can use the mixer to knead dough! They don't make any replacement parts other than beaters and bowls available, so my mixer is now an expensive paperweight. It didn't even last two years.
Customer Review: Piece of Junk Summary: 2 Stars
I bought this mixure primarily for Dough recipes but it just simply won't handle that... If I put the mixer on high # 3 knead it shuts off after about 15 minutes of use. Additionally, the knob in the back has completely come loose so as the mixer is "mixing" the speed varies up and down so you have to tape it or keep re-adjusting. I just bought a Kitchen Aid Pro 6 series can't wait to get it!!! P.S. it has the most messed up dough hook out of all the mixers I've seen. Plus it is too light the the mixer moves around A LOT!
Customer Review: junk! Summary: 1 Stars
I bought a Sunbeam Heritage, but sent it back to Amazon. Then I bought a Kitchenaid Artisan.
Re: The Sunbeam Heritage:
It was cheap crap!. The beaters were similar to traditional ones by form and shape, except that instead of being molded together or welded together, the two beater "U"s were screwed together! So, in use, the screws will probably become loose, food particles will accumulate in the crevices etc.. I had had a high opinion of Sunbeam mixers since childhood when they were made in the USA, and were still made well and with good material. Now, their products are junk!
Still, I tried to use the device and couldn't get the head to lift up. The button didn't work. The powercord was also inconveniently short, about 15".
Re: the Kitchenaid Artisan
It looks good, it's heavy, seems to be of much better material and manufacture, but as one of the reviewers for another product mentioned, the beaters don't scrape the bowl adequately, and the shape of the 5qt bowl for the Kitchenaid makes it awkward. One has to turn it off, flip the lock switch off, lift the head, detach the bowl which gets locked onto the body of the machine, tilt the bowl and then scrape it, and then put it all back, lock it up and resume the beating. I tried to beat egg yolks for a cake and never did get the consistency I needed. I had to use my Toastmaster handheld to get the consistency I desired.
The whisk beater for the egg yolks did work well, however.
The whisk can't be run through the dishwasher however. That's somewhat inconvenient. In this day and age, shouldn't they make all such devices dishwasher capable?
All in all, the Kitchenaid isn't awful, but it isn't satisfying either.
What's happening to everything? Everything is cheap and flimsy, or else "fancy" by design and not designed properly. There is only one 5qt bowl with the Kitchenaid, so you have to transfer product to a different containers, clean out the mixing bowl and then reuse it. In the past mixers usually came with two, even though different sized, bowls. Also the bowl is too deep and narrow to handle conveniently. I think they design some of these products to have "a certain look" without taking the utilitarian needs of the user into consideration.
Customer Review: Sunbeam is not so sunny! Summary: 1 Stars
In many years of cooking and baking I'd never owned a stand mixer until last year when I asked for one for Christmas. My husband, the giver, wanted to get the Kitchen Aid but I suggested the less expensive Sunbeam, which I'd heard good things about. At first I thought my problems with it were caused by my inexperience with the stand mixer since I'd used a handmixer so long. But, no, it's the mixer. One aggravation is that ingredients don't get mixed in thoroughly without constantly stopping and mixing by hand. But the mixer's worst fault--and the reason I know it's a dud--is that at times the bowl just stops turning or the mixer itself stops. I have to turn the speed dial back and forth to make it start again and/or I have to spin the bowl by hand. Also, the tilt release button is in an awkward place and requires a serious push to make work. And once the beaters, though firmly seated, simply disengaged and fell into the bowl. Recently, I made meringue for pies with this mixer. It took twice as long as with a handmixer and the meringue was syrupy and did not have the volume I'm used to with a handmixer. And forget mixing bread with it. That was a complete disaster. I finished mixing and kneading the bread by hand.
I thought having a stand mixer would be so great, more efficient, convenient, freeing. But frankly, I hate this thing! I'm beyond disappointed. The shoddiness of this appliance, which was not cheap, is shameful. And from what I've read here, today's Kitchen Aids, though very expensive, may not be much better. Whatever happened to quality products?
Customer Review: Poor Performance, Does Not Hold Up Summary: 1 Stars
I have now stripped the gears on two of these Heritage Mixmasters. I know, I know...I should have learned my leason on the first one. But I didn't.
Do not purchase this mixer!! While the price seems like a bargain, I guess the adage "you get what you pay for" is very true. This mixer will not hold up under heavier doughs! On this last mixer, I was mixing up a batch of stiff buttercream for a wedding cake. The motor was starting to get hot (which wasn't unusual, because the motor on this mixer runs hot all the time, even under light loads) and all of a sudden it gave a horrible grinding noise and the beaters seazed up and refused to turn anymore. ...the same exact thing that had happened on my first Mixmaster also.
I can't imagine that 350 watts isn't sufficiant to mix buttercream. I can only think that the plastic parts inside became heated and finally cracked and broke under the strain. Lousy craftsmanship! Doesn't anyone do all metal gears anymore?
This time, I'm going to invest a little money and possible buy a Kitchenaid. Maybe it will last longer than a year.
More Customer Reviews: ‹ 1 2 3 ›
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