ST-X2 Professional Garment Steamer
by Smartek USA
|
List Price: Our Price: $68.59 You Save: $121.40 (64%) Availability: Usually ships in 24 hours Buy Used: from $55.00 (click here) Category: Kitchen See more product details |
|---|
Kitchen and Housewares Reviews of ST-X2 Professional Garment Steamer
Customer Review: best
Summary: 5 Stars
this is a steamer i have not had any problems with it i got rid of my ironCustomer Review: Professional Garment Steamer
Summary: 4 Stars
Great Device! No more aches and pains from bending over on an ironing board. I decided to purchase this after a recommendation from my aunt and I'm glad I did! The lever is very helpful as you can move it up or down according to your height, as well as the hanger for placing your clothes. It took me about 10 minutes to become an expert. The steamer is very hot, so initially you may burn yourself a little bit, until you get the hang of it. I realized this would be a good purchase b/c it pays for itself. It's actually enjoyable to steam clothes :) The only reason I don't give it a five is b/c the cuffs and collars do not press as easily or well as would an iron or dry cleaner.Customer Review: Michael and Toby work for Sharper
Summary: 3 Stars
Checked out Michael's and Toby's reviews of other products and I strongly suspect they work for the seller of this product.Customer Review: Decent product if nothing goes wrong
Summary: 2 Stars
I bought the ST-X2 through another vendor and it worked very well. It started to break down after about 9-10 months of semi-regular use, but it was still under warranty. I returned the ST-X2 to SmarTek directly for an exchange.
That was when the real problems started. SmarTek USA's customer service (just 1 person, mind you) is abysmal at best. I have let messages which were rarely returned (because customer service was basically not available most of the time). The few instances I actually got a hold of customer service they said my exchange was processed and I should receive my replacement ST-X2 in 7 - 10 days. More than two weeks later, I still have not received it yet.
While I recommend the product, its just not worth having to put up with such incompetence should anything go wrong with your steam cleaner.
Customer Review: Was OK while it lasted
Summary: 2 Stars
I thought this would be a good steamer for the price and received it for Christmas last year after placing it on my Amazon wish list. It did a good job getting the wrinkles out of my clothes, but it was cumbersome to use. The brush attachment was nice for getting traction on the fabric but it would often fall off and the nozzle would often fall out of the cradle. None of that would have bothered me that much if it hadn't stopped working a few months ago. I'll be getting another steamer because it saves me a lot of money of dry cleaning, but I will definitely look for a different brand.