Snapware Snap 'n Stack Craft Organizer Large Square - 3 Layers
by SNAPWARE
(Click here)
Product Summary
Manufacturer: SNAPWAREBrand: Snapware
Publisher: SNAPWARE
Studio: SNAPWARE
Music Label: SNAPWARE
Product features:
- Measures 12.25 Inch L x 12.25 Inch W x 4.25 Inch H per tray
- 2 trays and 2 dividers included
Kitchen and Housewares Reviews of Snapware Snap 'n Stack Craft Organizer Large Square - 3 Layers
Customer Review: Disappointed with vendor
Summary: 5 Stars
This item was just what I was looking for and was perfect for holding all the craft items I have. When I received the storage container (in the mail) it was in a makeshift box that had been poorly constructed out of another box. When I opened the box I was surprised that the item was not protected but it was exactly what I needed. However, to my disappointment it had been damaged. I called the vendor to see if I could return it to the local store for a replacement. The person I spoke with said "no" that it had to be returned back to where it originated. OK, not a problem. I can wait a little longer for it as long as it is not damaged, so they sent me a return label to ship it back. About a week and a half later I received and email stating that I was receiving a refund but there was no explanation as to why. I am very disappointed in the vendor for a lack of clarity. They could have said something to give me a plausible reason for the refund. 1) Is it out of stock? or 2) is it discontinued? Now, they want me to keep checking to see if the storage container becomes available. Not going to happen.
What should have happened in my estimation is this:
1) Send an email letting me know what is happening with my order (out of stock or discontinued).
2) If the item was out of stock, I should have been given a choice of the following: a) a new one when they receive a shipment or b) a refund, then let me make a choice.
Very Unhappy with the entire transaction. I really wanted the storage container.
Description of Snapware Snap 'n Stack Craft Organizer Large Square - 3 Layers
Stackable trays provide easy access to contents. Trays keep items separate and organized. Space saving design is convenient to store away. Includes 4 removable dividers that easily slide into slots. Dividers can be crossed to sub-divide trays. Designed to fit 12 x 12 inch paper. Measures 12.25 inches long x12.25 inches wide x 4.25 inches high per tray (includes 3 trays and 4 dividers). Snap 'N Stack technology allows you to add on additional trays as needed.Storage & Organization
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