PUR CR900Z 9-Cup Pitcher
by PUR
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List Price: Category: Kitchen See more product details |
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Kitchen and Housewares Reviews of PUR CR900Z 9-Cup Pitcher
Customer Review: Pitcher Leaks after Minimal Use
Summary: 2 Stars
We had this less than 10 months and used only two of three Ultimate filters we purchased separately, that's how little use this pitcher got. Started leaking everywhere one day and I couldn't figure out what had happened. I thought I hadn't put the innards back in right, after changing the filter, but in the end I decided either a seal or a seam failed.
I'm not the first person to report the leaking problem with minimal use, so I believe it is a design or manufacturing flaw. What a waste of a good $60, with the additional three filters purchased.
While it worked, we loved its sleek design, how much water it held and how great the water tasted. That's why it gets the two stars I gave it. Too bad it turned out to be a piece of junk.
I see the item is now not available here at Amazon and I guess that means someone monitored the returns or complaints about the product and made changes or pulled the item from sales rotation.
What I want to know is when we will be notified by Pur about the problem, and given coupons or rebates because of it; if you sent in your warranty card or registered the product online there is no reason Pur couldn't offer somehting in exchange for their poorly designed item.
Mine's now in the trash where it belongs. Don't buy one if you are considering it. Go with a good quality, faucet-mounted or under-sink mount filtering system and you will be glad you did, despite the more expensive price.
Customer Review: 3rd Pur Pitcher....3rd Leaking Pitcher
Summary: 2 Stars
Great Water! That is why it got a 2...otherwise it would have receive a 0.
I DO love the look of that pitcher...but every one I have seen leaks after just a month or two...it leaks from the bottom seal and that is what makes it worthless. I thought that I could just replace it and get a new one and it would be ok...it did the same thing....3 times in a row...good thing I only paid for it once. I have a friend that replaced hers after the same issue and her second one did the same thing. I gave up on this and looking for another picture.
ATTN PUR Company!!!! Fix the leaking issue and I will come running back to buy a new one.
Customer Review: Container Kept Leaking
Summary: 2 Stars
I don't know what it was but the container would keep leaking around the bottom. The company was nice enough to give me another one free but that one too leaked. I honestly think it a design flaw.
The water seemed to be tasty enough, definitely better than Brita filters, but had to be changed too often for my taste. The best thing you could do is by a reverse osmosis filter for the home. I only have to change mine once a year and the water tastes great as I have technologically verified as more pure than the tap.
Customer Review: Happened to me too
Summary: 2 Stars
I got this pitcher about 5 months ago and sure enough I ran into the same leaking problems like everyone else. I should have checked up on this pitcher before the purchase from Target. Good thing my mom bought it and not me.Customer Review: I'm an optimist...but the pitcher is still half-empty
Summary: 1 Stars
Leaked after a few weeks... the worst part is, PUR said it's not covered under warranty because it's a "wear and tear" item. It sits on the counter, I have no idea what wear and tear that causes on the internal gasket. They kept me going in circles and after the 30 day satisfaction guarantee expired, they then told me I could have returned it within the first 30 days but now it's too late. For a product based on the razor/razor-blade business model (I'm sure the real money for them is made from the filters, not the pitchers), this is a horrible way for them to deal with the situation. Oh, and I had another one crack by itself due to temperature differences (it was in the fridge). When it works, the water is great, but it needs to stay contained in the container.