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Kitchen and Housewares Reviews of Jura-Capresso H2O Plus Glass Water KettlesCustomer Review: Okay, but then it died Summary: 2 Stars
We bought this kettle for it's looks (I didn't like it but my husband loved it, so I said okay) and the fact that you could see the water in the kettle. I was not really happy with it at first but it grew on me and I liked it very well until the painted-on silver handle began to peel and show a cheap plastic material underneath. It was still a workhorse for the kitchen so we kept it of course. After only about a year's normal use the thing just died. It was a disappointment overall and cost way more than the real value of the product. I would not recommend this kettle to anyone. I give it 2 stars for at least working for a year.
Customer Review: No significant improvement in awful taste after all these reviews Summary: 2 Stars
Unfortunately, like so many other reviewers, I am turned off and very disappointed that Capresso hasn't resolved the problem of the chemical, plastic, whatever is causing the ill-taste of the water after boiling. We don't know if there is any health danger as a result of whatever is causing the ill-taste. The pot is attractive and heats quickly which are great selling features, but the taste doesn't let up after over a year of use. Had considered getting a new one after putting a ding in the glass but have decided against it. I'm done with this product. If the problem gets resolved, I'd purchase it again in a heartbeat!
Customer Review: looks good, smells bad Summary: 2 Stars
I was so happy with this kettle, it looks good, the handle is great, I like how it has bumpers under, so you can remove it, and set it down softly anywhere. But there is that chemical smell, I thought it would go away after a few uses, but now I've been using it every day for 2 or 3 weeks, and the smell is still there, I feel like I'm drinking some plastic emissions....
There is a plastic gasket in the bottom, between the metal and the glass, and the lid inside is plastic. Be aware of this. I bought the glass kettle as I thought it would be all glass.... can't really recommend this...
Customer Review: Beautiful, but the auto-off is not realiable Summary: 2 Stars
This kettle is beautiful. I'd have given it 5 stars if the function was as nice as the looks.
However, I have often found that the heat has been on all day long without my knowledge because the "on" light is not very vibrant. On vs. off is blue vs. green and only very slightly lights up. I do not know why it stays on in the first place. It is supposed to auto-shut-off when it reaches boiling.
Suggestions to manufacturer:
-Make the auto-off foolproof.
-change the color of the "on" vs. "off" lights to make it VERY obvious when it is still on.
Customer Review: It was the best of times, it was the worst of times Summary: 2 Stars
Great design, looks great on the counter top. My wife takes her tea every morning and occasionally in the evening so the product was used a lot and cared for a lot. However, it would only boil a a third of a pot of water before the thermostat would shut the unit down, well before it reached a boil. If you waited 5 minutes it would come back on and complete the boil - a pain in the arse. Finally after about 2.5 years it gave up the ghost and does not heat at all. I would avoid the temptation to purchase the unit, its sexy looking but in the end didn't perform.
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