Capresso Infinity Conical Burr Grinders
by Jura-Capresso
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List Price: Category: Kitchen See more product details |
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Kitchen and Housewares Reviews of Capresso Infinity Conical Burr Grinders
Customer Review: quality should be better
Summary: 3 Stars
After using this for less than 3 weeks, it stopped working. It was good while it was working.Customer Review: I'd buy it again in a flash!
Summary: 5 Stars
I bought this from Amazon 2 years ago and just getting around to writing a review.
Great job grinding coffee. Slow grinding speed yields very consistent ground size. Good for very fine grinds as well as larger ones. Unlike less expensive burr grinders, its easy to take apart to clean and then reassemble and reset the exact desired ground size.
My advice is to ignore complaints that you have to clean it. Of course you do! And its super easy and fast to clean, as just mentioned.
The plastic grounds receptacle seats a bit loosely. This hasn't been a problem for me. If it becomes one, I plan to follow the simple advice of a previous reviewer and put some plastic tape on its bottom.
Customer Review: Designed to fail after a few months
Summary: 2 Stars
This did a really nice job of grinding coffee, for about three months. Now all it does is make noise. I opened it up to see what was wrong and found that the grinding mechanism is held together by three, paper thin, plastic locking tabs. All of the pressure of two grinding surfaces is held by these tabs. Once any of these tabs bend out just a tiny bit the grinding pressure forces them open and they all break.
This is my first burr grinder so I can't comment on how it compares to others in this price range, but I can say that I'll never buy anything made by Capresso again.
Customer Review: Design flaw? What design flaw?
Summary: 2 Stars
Wow, I didn't think I'd be writing this! The Chinese-made Capresso 560 does an OK job of grinding coffee, certainly better than those little "beginner grinders," although I don't think it grinds coarsely enough for French press and the coffee receptacle slides out too easily. But in preparation for the new Zojirushi coffee maker I just got (great so far) I cleaned the Capresso grinder, then absentmindedly put the grinder part back in upside down, quickly realizing I couldn't get it out. As referenced many, many times on the Internet, this is a design flaw. But incredibly, there is no mention of the problem or a fix for it, anywhere on the Capresso website. Bad for business, apparently. So I called customer service this morning to find out how to get the grinder unstuck. The lady I spoke to was unprofessional and rude, but more importantly she did a horrible job of trying to explaining how to fix it. Any time I tried to clarify something, she'd say "let's start over." She wouldn't acknowledge a single question I asked her--off-script, I guess. I'd never really experienced anything like it. In the end, she hung up on me! (I finally figured out the fix out for myself, and to save others the hassle, I'll explain it. My experience is only with the black 560. Around the white circular grinder structure is a black band with a three inch-long curved slit in it. It looks like part of the black structure, but it is actually a band that rotates. In my stuck unit, the slit was positioned from about 6 to 9 (as on a clock face). Stick a butter knife into the slit, up against the right end of the slit, and drag the band counter-clockwise until it stops rotating. Voila! You can pull out the grinder and insert it right side up. )Customer Review: Good Grinder
Summary: 4 Stars
The grinder was a Christmas present for my husband. He says it works very well, he uses it daily and he likes it. He did encounter a problem with putting it together (he accidentally put the blades in updside down and couldn't get them out). A phone call to the manufacturer fixed that easily enough.