HAAN MS-30 Multi Purpose Steam Cleaner
by HAAN
Product Summary
Manufacturer: HAANBrand: HAAN
Model: MS-30
Product features:
- Kills 99.99% of all bacteria, germs and dust mites
- Chemical-free! Just add water
- Flexible hose with fingertip controls
- Attachments for every cleaning task
- Lightweight and compact with onboard accessory storage
Kitchen and Housewares Reviews of HAAN MS-30 Multi Purpose Steam Cleaner
Customer Review: You better not buy this one...you'll be sorry.
Summary: 1 Stars
I researched quite a bit prior to making a purchase on a steam cleaner replacement. I previously use the basic Shark model, which was pretty decent until the handle broke after 1 1/2 years use. There was no way to fix it due to the pressure used to create the steam. After my lengthy research, comparisons, etc., it seemed that this HAAN was the way to go. Ordered it. Got it. It didn't work. I called HAAN corporate and the gal walked me through some troubleshooting. Yes, it was defective. However, it was concluded the main unit was defective so they instructed for me to keep all accessories including the floor attachment. They immediately sent me another main unit, even though a purchased this one from a third party through Amazon. HAAN even through in two replacement pads, which was nice. (The instructions in the box said to call HAAN directly, not the third party.) GREAT customer service. After receiving the replacement, I was thrilled to use it as I had been doing the hands and knees mopping since my Shark was out of commission. Followed the instructions as I did before and, guess what, it still didn't work. I called HAAN once again and after troubleshooting, they concluded that the floor attachment was defective (of course, the piece that I was instructed to keep). They stated they would send a replacement out ASAP. At this point, I politely told them that wasn't necessary. I explained that I shouldn't be having these issues for a unit that is priced at $180.00. They understood and explained that I needed to send the new unit back to them, minus the accessories, and contact the third party to make arrangements to send the defective unit with accessories back to them. I called the third party and, once again, received great customer service. They mailed me a return shipping label and returned the item. Within two weeks, I received a full credit. This steam cleaner is cumbersome and there is no where to store the long, heavy duty cord. There is a small compartment underneath the unit to keep the accessories (hand tools). The cheaply made door would not stay shut. I was so frustrated as it took me a good 30 minutes to get set up to use the unit, and it wouldn't work either time. Maybe I just had a lemon, but both times? I would stay away from this steam cleaner. The price is a little steep, but I'm a believer you get what you pay for. Not in this case. I resorted back to the Shark, but went with the deluxe model. Much, much sturdier than the basic Shark and the head swivels on this model. I love it. It does a great cleaning job and very easy to use. Put your mop pad on (easy), fill it up with water (easy), plug it in (easy) and your ready in less than a minute. Sorry, HAAN.
Description of HAAN MS-30 Multi Purpose Steam Cleaner
With attachments for nearly every imaginable cleaning task, the HAAN MS-30 Multi Purpose Steam Cleaner takes the place of multiple cleaning machines and lets you put steam cleaning power to work everywhere. It's one lightweight, compact unit that can clean your floors, sinks, walls, countertops, ceilings and windows, all without harsh chemicals.Photography
Kitchen and Housewares
Bestsellers in Photography
Garmin n?vi 780 4.3-Inch Widescreen Bluetooth Portable GPS Navigator with MSN Direct ServiceGarmin; CE
Price in other shops:
Garmin n?vi 255W 4.3-Inch Widescreen Portable GPS NavigatorGarmin; Windows; CE
Price in other shops:
Belkin Neoprene Kindle Case (Fits 6" Display, Latest Generation Kindle)Belkin Components; Release date: 2009-02-23; CE
Best price: $24.99
2-Year Extended Warranty for Kindle (6" Display, Global Wireless, Latest Generation)Service Net; CE
Best price: $65.00
Case Logic DCB-16 Compact Camera Case (RED)Case Logic; Digital Camera
Best price: $6.37
Price in other shops:
M-Edge e-Luminator2 Kindle Booklight (Fits 6" Display, Latest Generation Kindle)M-Edge; CE
Best price: $19.99
Price in other shops:
![Mighty Bright XtraFlex2 Clip-On Light (Kindle Version) Black [Amazon Frustration-Free Packaging] Image](/images/Mighty-Bright-XtraFlex2-Clip-On-Light-Kindle-Version-Black-Amazon-Frustration-Free-Packaging-B002CMLDT6-X.jpg){kind=small}
Mighty Bright XtraFlex2 Clip-On Light (Kindle Version) Black [Amazon Frustration-Free Packaging]Mighty Bright; CE
Best price: $19.99
Garmin Portable Friction MountGarmin; CE
Best price: $18.15
Price in other shops:
Garmin n?vi 260W 4.3-Inch Widescreen Portable GPS NavigatorGarmin; CE
Best price: $119.90
Price in other shops:
Amazon Kindle Leather Cover (Fits 6" Display, Latest Generation Kindle)Amazon.com; Release date: 2009-02-23; CE
Best price: $29.99
Similar Kitchen and Housewares Products
Nature's Secret - Super Cleanse, 200 tabletsNature's Secret; Nature's Secret; Health Care
Best price: $9.59
Price in other shops:
Logitech QuickCam Orbit AF Auto Focus System (Black)Logitech; Windows; CE
Best price: $95.02
Price in other shops:
Crazy for the Storm: A Memoir of Survivalby Norman Ollestad
Ecco; Published: 2009-06-01; Hardcover; Book
Best price: $13.25
Price in other shops:
Oxo Good Grips POP Rectangle 1-1/ 2-Quart Storage ContainerOXO; Oxo; Kitchen
Best price: $9.14
Price in other shops:
Haan MF-2B Steam Cleaner Pads 2 CountHaan; Haan; Kitchen
Best price: $14.94
Haan 8 Piece Microfiber Pads for FS-20 FS-30 SI-35 And FS-50 Models. 8 Blue Pads IncludedHaan; CE
Best price: $39.99
HAAN MF4 Ultra Microfiber PadsHAAN; HAAN; Kitchen
Best price: $20.00
Haan MF-2P Ultra-Microfiber Cleaning PadHaan; HAAN; Kitchen
Best price: $11.95
Price in other shops:
Hann Steam Mop Microfiber Cleaner Pads 4 CountHaan; Haan; Kitchen
Best price: $19.69