Danby DDW497W Dishwasher

Danby DDW497W Dishwasher
by Danby

Danby DDW497W Dishwasher
List Price: $299.99
Category: Major Appliances
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Product Summary

Manufacturer: Danby
Brand: Danby
Color: White
Publisher: Danby
Studio: Danby
Music Label: Danby
Product features:
  • Washes up to 4 standard place settings
  • Energy Star rated
  • 5 Wash Cycles: pre-wash, economy, rapid, normal, intensive
  • Intensive wash cycle increases water temperature to 156.2°F (69°C)
  • Convenient automatic detergent and rinse agent dispenser

Kitchen and Housewares Reviews of Danby DDW497W Dishwasher

Customer Review: Could be a little better
Summary: 4 Stars

The little dishwasher does a great job at washing dishes. I purposely left a plate overnight to let the food dry on to see how well this little dishwasher did and it did a great job at cleaning the stuck on food(for the cycle duration I would expect it to[more on this later]). I know you are supposed to do a pre-wash before loading the dishwasher but had to try this to see how well it did.
I do have two complaints about this compact counter top dishwasher though and the reason for not giving it 5 stars:
FIRST COMPLAINT: The dish rack is built all wrong. I have a difficult time loading the rack to get the maximum amount of dishes in the dishwasher. If you have large dishes the gap in the rack is still to big to keep them from hanging down on the rear right side of the rack and will allow the spray arm to get hung up. To compensate though I just put my glasses or similar objects in this area.
SECOND COMPLAINT: The duration of wash cycles, the dishwasher has 5 settings. besides the 12 minute pre-wash cycle the next shortest time is 70 minutes long and the longest according to the instruction booklet is 125 minutes long. My old counter top dishwasher this was bought to replace did a great job in a lot less time(45 minutes for the heavy cycle and 25 for the economy cycle).

My previous counter top dishwasher was a Haier HDT18PA and lasted for almost 3 years. I loved it but wanted to try something I was hoping to be better and last maybe even longer. If I could trade this Danby in for a Haier HDT18PA I would do that though. What upset me about Haier was the fact I was not able to get any customer support, after trying to call them numerous times I never did get through to get any actual help.
I hope if I come across any problems with this Danby dishwasher their customer support proves to be reliable.

UPDATE:
I have had this dishwasher now for awhile and the more I use it the less I like it. The main reason for not liking it now is the length of time it takes to wash dishes. I have come to find myself hand washing the dishes so i can get them dried and put away quicker then this dishwasher can. I can usually hand wash the dishes I have in about 10 minutes, dry them and have them put away in 15 minutes.

Description of Danby DDW497W Dishwasher

The Danby countertop dishwasher Can wash up to 4 standard place settings; Energy star rated; Quick connect to any kitchen tap; 5 wash cycles: pre-wash, economy, rapid, normal, intensive; Intensive wash cycle increases water Temperature to 156. 2 F (69 C); Durable stainless steel spray arm and interior; Convenient automatic detergent and rinse agent Dispenser; Low water consumption 10. 4 litres during normal cycle; and, a Quiet operation. The dishwasher dimensions are 22 7/16 inch W x 18 14/16 inchD x 17 inchH.

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