CucinaPro 178 Fresh Pasta Set
by CucinaPro
|
List Price: Our Price: $66.99 You Save: $3.00 (4%) Availability: Usually ships in 24 hours Category: Kitchen See more product details |
|---|
Kitchen and Housewares Reviews of CucinaPro 178 Fresh Pasta Set
Customer Review: Nice shape, but with a lot of BLACK and SILVER IRON POWDER
Summary: 2 Stars
This machine can give you a very nice shaped pasta if you prepare the dough with bread machine. However, it will also return you a pasta sheet with a lot of BLACK, SILVER IRON POWDER. Inititally, I though it is a normal manufacturing problem, and it could be cleaned by passing the dough for several times. Unfortunately, I repeated this process for over two hours (more than 50 times), it still returned me the same thing and with the same amount of IRON POWDER. I don't recommend this machine unless you know how to clean it entirly.Customer Review: incorrect parts shipped
Summary: 2 Stars
I just recieved my cucinapro 178 and am already unhappy, I got two of the "dies" that are the same, so I can only make about half of the varieties that I should be able to. I haven't been able to test the machine, due to the fact that I'm already going to have to contact them, to fix the incorrect to a "great Review: Junk -- buy the Imperia pasta machine insteadSummary: 1 Stars This is NOT the same as the Villaware IMPERIA pasta machine! This is a cheap immitation that just doesn't work.
I bought this pasta machine because I dropped my Imperia one, and rather than just replace it with the same item, this one came with an additional pasta-cutting attachment as well as the ravioli maker, for only $9 more. The pasta machine itself is less sturdy than the original Imperia -- it's lighter and more fragile, plus the width dial is more difficult to use. I was able to make pasta sheets okay with it, but when I went to use the spaghetti cutter, it didn't work AT ALL! It simply did not grab the dough strip. I could force it in there and crank, but then it only pulled the center of it, and the outside edges would get all caught up and gummed up, and never go through the cutter. I tried all the pasta cutter attachments, and they all did the same thing.
On my Imperia, the cutters would grab the strip as soon as I started cranking, and cut very clean, perfect pasta strands. With this one, I could not get a single decent cut strand of pasta. I boxed it up and sent it back.
I also tried the ravioli maker. It's pretty tricky to work, although it is possible to get nicely shaped raviolis out of it. The problem is, they're too small, and have hardly any filling in them.
I would suggest using the Villaware 10-square Ravioli Maker instead -- it's just a metal tray-like gadget that doesn't attach to the machine.
I was very disappointed in this product, as it is very poor quality, and truly doesn't work. I don't see how they can sell it -- what good is a pasta maker if you can't actually cut the strips into strands? I am a HUGE fan of my Villaware Imperia pasta maker, and use it all the time. But this one is junk.
Customer Review: Poor Customer Service
Summary: 1 Stars
Customer Service is everything to the consumer. When he pays his money at a local shop, he returns home with a product, and if it performs as promised, he gets his money's worth.
Such is not the case when mail ordering. The customer pays for the product and waits, often for weeks. When the product finally does arrive and is damaged, a new set of circumstances comes into play. Emails back and forth to the company begin, producing copies of the invoice, item numbers, and defining the problem in detail.
After days of back and forth emailing, the consumer's only recourse is often re-boxing the item, hauling it to the nearest post office, and paying for postage. Then, the wait begins all over again.
The result: Time wasted, money spent, aggravation all around. When the company finally acknowledges receipt of your mailing and ships the product to you again, you question if you can be sure of receiving the second shipping undamaged.
The DBROTH pasta maker may be a good product - but, I wouldn't know. Mine arrived damaged. Packaging of the product was poor; there was no protective material in the box at all. Even the heavy fettuccini - linguini cutter was dented out of shape, and the ravioli cutter was contorted. After pressing the point about paying postage to mail the product back, customer service offered to pay postage, but there would still be the wait. They wanted to receive the damaged item before doing anything to replace it.
My experience with the DBROTH Company has not been a good one. The customer does not seem to be important enough to them to continue any future business relationship. Indeed, even their product suffers - they pass judgment on its quality by packaging it so poorly.
Customer Review: Spare parts
Summary: 1 Stars
I purchased this product to replace the Al Dente 178 Pasta maker that I had used to the point that it had worn out. After I started to use the CucinaPro, I started to notice little flecks of metal showing up in my pasta sheets. Upon further inspection, I found that the plating used on the rollers themselves was peeling off. I fixed this problem by simply running some 'sticky' pasta dough (about 4 lbs. worth) through the machine. The rest of the plating did indeed peel off of the rollers. On the very next batch of dough I tried to roll out, the rollers started acting like the gears were not meshing until finally the secondary roller (the one not directly attached to the handle) stopped rolling entirely. I then proceeded to tear into the CucinaPro to see if I could find the problem. The gears were indeed not meshing properly and had already broke the end of a gear tooth off of the secondary gear, rendering the machine useless. On the bright side, I was able to salvage enough parts from the CucinaPro to repair the Al Dente that I originally had.