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Kitchen and Housewares Reviews of Crock-Pot 3735-WN 3-1/2-Quart Slow CookerCustomer Review: handle broke off Summary: 3 Stars
Hi. This product works great, but the cover slipped out of my hands into the sink, and though it didn't break, the handle broke off. No glue works on it, and crockpot no longer sells this lid as a replacement part. The silliest thing is that they don't sell the handle as a replacement part even though it's attached by a screw and so completely removable. The offered me a discount on a new pot, but that is so wasteful!
Customer Review: single folks get a smaller one Summary: 3 Stars
I am a single fellow that has tried several recipes in this cooker. It is certainly straightforward and easy to clean but unless you are cooking something up that you intend on having a lunch and dinner leftover buy a smaller crockpot. It is bigger than I thought and cooks wierd if it's not full enough. Other than that it would be great if you're feeding four at a time.
Customer Review: I have a question?? Summary: 3 Stars
I just received my Rival 3735WN slow cooker in the mail from Amazon.com. The glass lid has a manufacturer's hole in it - why would it have a hole in it? Doesn't that defeat the purpose of a crockpot? Does anyone else's have a hole in the lid? Other crockpots I've seen don't have holes in their lids. Is this a new thing? Thanks for your comments.
Customer Review: FIRE!! Summary: 2 Stars
I had one of these for 2 yrs and it was great. After the first year, the handle broke off the top. I contacted Rival and they said I could buy a new lid. Which I did. They send it and it is not the right size. Fortunately I was able to take the handle off the new one and put it on the old lid. Onto my next complaint... the lid and handle get extremely hot.
Well a few weeks ago I pull my crockpot out, pour in my ingredients, and plug it in. I hear a loud pop and see flames and sparks fly out of the bottom of the crockpot. My husband grabbed a potholder and unplugged it from the wall. Fortunately our circuit breakers popped themselves off when this happened. I took the ceramic dish out of the crockpot and turned the base over to see what happened. The cord was actually burned right off the base at the connection point!! Thankfully we were home when this happened.
I immedietly called Rival since I have never gotten the base wet and always took care of the crockpot. They offered me a replacement crockpot, and to pay for the repairs from the fire on the counter. I did turn down the replacement product. I do NOT want another rival product in my house. Especially after finding out that this has happened to two other people I know!!
I went out and bought a Hamilton Beach, and I never ever leave the crockpot on when we leave the house anymore.
BE CAREFUL with RIVAL!
Customer Review: Lid is Not Manufactured Properly Summary: 2 Stars
Didn't even plug the unit in. The lid is obviously not machined properly -- it's not wide enough -- resulting in a gap which will allow heat and steam to escape. I suspect this lid is used on several different models and "pretty much" fits them all.
(The stoneware has four little grooves cut into its lip, which are designed to let out excessive steam. If the lid were about 1/4 inch wider, it would cover the pot nicely with the four little holes available for steam release.)
The lid also seems a bit light in weight and doesn't sit perfectly flat on the lip of the pot. I can readily understand other reviewers' complaints about overflow and splatter. Sorry, I'm not willing to take a chance on this and will be returning it.
More Customer Reviews: First Review ‹ 3 4 5 6 7 8 9 10 11 12 ›
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