Customer Reviews for Crock-Pot 3040-BC 4-Quart Round-Shaped Manual Slow Cooker, Stainless Steel

Crock-Pot 3040-BC 4-Quart Round-Shaped Manual Slow Cooker, Stainless Steel
by Crockpot

Crock-Pot 3040-BC 4-Quart Round-Shaped Manual Slow Cooker, Stainless Steel List Price: $27.99
Our Price: $23.95
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Kitchen and Housewares Reviews of Crock-Pot 3040-BC 4-Quart Round-Shaped Manual Slow Cooker, Stainless Steel

Customer Review: Used very little, knob cracked, lid "spits" steam
Summary: 1 Stars

I own 4 other Rival crock pots and have never had any problems. One of those is a VERY old one inherited from my wonderful mother. This one spits so much steam from the lid while cooking I was afraid to leave it on while I was away from the house. I came home after first use to find the pot sitting in a lake of water! I was sure I must have not put lid on correctly. I still used it a few more times while I was home to supervise. This has been used very rarely and today the knob just disintegrated in my hand when I turned it on! This is not the usual good quality of my other Rival products. Found this site searching for a replacement knob only to find out there has been a recall!

Customer Review: Bad Taste
Summary: 1 Stars

I've had this crock pot for a year and I've given it every chance possible. Now I'm going to ditch it. The problem for me has been TASTE. I hate the taste of food cooked in this pot.

Yes, the aluminum gets hot enough to burn fingers. I don't know about the handles cracking - maybe that would happen in another year, but I'm not going to wait to find out.

I've used the crock pot for soups, either presoaking lentils (peas, etc) or cooking the soup or both. Which ever way I do it, I always get a bad taste from the crockpot (yes, it is clean). I've done comparisons and my soups cooked in my steel pots are much better!

Customer Review: Cheap Plastic Parts
Summary: 1 Stars

So my lid handle broke off after only a few uses. Went to the Crock Pot website to get a new handle and they only sell complete new lids, out of stock of course. Then I went ahead and ordered a new generic fits-all knob from another website which just arrived. To my dismay the way Rival assembles the lids to the knobs makes it so you cant simply replace the knob, only the whole lid. Makes sense now, they just want you to buy a whole new crock pot since on their website the lids are always out of stock.

Now I have a crock pot with no lid, and no way to replace either. Do you think I'm going to buy another Rival Crock Pot?

Customer Review: POOR "Customer Service"
Summary: 1 Stars

Be careful ordering from this merchant. Ordered this slow cooker on 12/10/07 for a Christmas gift, my "confirmation" said delivery estimate 12/14/07 - 12/19/07. Never heard a word from PresentsForYou. Received notification email from Amazon (thank you, Amazon) that the order had not yet been ship-confirmed by PresentsForYou, & that I could contact PresentsForYou for more information about this order, including the expected ship date, that I may contact the merchant directly by replying to the e-mail message, which I did. I never heard anything from them, & had to go through Amazon to cancel the order.

Customer Review: Same problems with shoddy handles and temp knob
Summary: 1 Stars

I love to cook in crockpots. I am a working mom and wife and need to be able to use a slower cooker a lot. We bought this one because it is so pretty and seemed to be good quality. After four uses, the handle on the left side cracked and half of it broke off. The right handle is cracked as well. The temperature knob was the next to go. Since I like the look of the pot, I was going to take advantage of the good price on Amazon to buy another, but after reading the other reviews with the same problem, it appears that Rival is not going to do anything to fix these known defects. Do not buy this pot!!!
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